FAQ Page

Frequently Asked Questions

Have a question about our services? See if you can find the answer here in our FAQs!
If your question hasn’t been answered, reach out to us! We are always happy to help!

How do your services work?

We work with all new clients on a 3-month pilot. You want your business to succeed, and so do we. That’s why we recommend 3 months as an investment to so we can properly develop scalable social campaigns that learn about your customers, optimize, and scale effectively.

After your pilot period, you can choose a month to month structure, but most of our clients go with a longer term commitment with added incentives.

What is your pricing?

Our monthly ads management services are custom for each client based on the size of your account and total ad spend managed. We have a tiered fee structure based on total ad spend. As a starter, monthly ad spend we recommend is US$1,000 – US$3,000 per month.

Please contact us for custom pricing.

How many campaigns do I get?

As many as you want! We work on an ad spend basis, so there is no limit on the campaigns we create and manage to reach your goals within your desired budget.

Do you create all the content for my social campaigns or do I have to provide you with anything?

We require that you provide us with the raw media: properties photos, videos, or other content that you have. We also use any content available on your website and social media pages, but anything that you can provide is helpful towards building a successful social media campaign.

Video ads are charged separately per video.

Will you set up my social media platforms? Is that extra?

Setup of your social media platforms, including your Business Manager, ad account, and social pages is always included when needed. We know you don’t have time to do everything yourself, and we’re happy to help out.

We’ll also walk you through the process if you prefer to set up your social media platforms yourself. And no, there is no extra charge for this.

What can I expect when I start advertising?

Results vary for each client, based on your ad spend, active social presence, any past campaigns you’ve done, and history of your brand. You can be sure that we’ll work with you to make sure any campaigns are aimed toward reaching your goals.

How often do you communicate with clients?

We respond to any and all questions within 24 hours. On a monthly basis, you receive custom reporting with insights and we discuss results, strategy, updates on your business, and how we can optimize to deliver the best results.

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